I’m really looking forward to my two days off, Monday and Tuesday. The schedule I’ve worked since becoming the general manager of our store has kept me so busy that I’ve barely had any time at home to prepare meals. It’s better than diet pills for weight loss, too, since I now find myself working even harder than before.

I think I work harder, though, not because the job demands it but because I demand it of myself. I am even more interested in our store doing well because it’s a direct reflection on me if it doesn’t. I am ever more vigilant to make sure things the customer sees are kept really clean and that their orders are perfectly done. I am also more watchful about food waste. That is, the amount of food that winds up being thrown away because it’s been held. That food has an expiration time after it’s prepared, and preparing less means less waste after the alloted time, if it’s not all sold.

I am more watchful about correct procedures, too. These are in place so the customer experience is the same at our store as it is at any store of ours across the nation. As I told one of the crew members, “You don’t have to be original or creative here. All procedures are in place and designed to give the customers exactly what they expect.”

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